Refund policy
We want you to have enough time to try on and ensure that your Point6 socks or apparel are exactly what you were hoping for. If you are dissatisfied with the fit, finish, or feel of any Point6 product:
- Within 30 days of delivery, with tags still on and packaging intact, we’ll refund your entire purchase price, no questions asked.
- After 30 days, we still want to help, especially if your apparel shows premature wear, has problems with fit and or comfort or just wasn’t made right.
- Unfortunately, we cannot accept returns on sale items or gift cards.
We ask you don’t make a claim if your apparel: Burned, got eaten by moths (or pets or wild animals), was lost or stolen or was the unfortunate victim of improper washing. It’s kind of the honor system.
You can always contact us for any return question at info@point6.com.
Start your Return HERE
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@point6.com.