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    Frequently Asked Questions

    Warranty & Returns

    You can read our warranty policy here

    Point6 socks are guaranteed for life! If for any reason you are unsatisfied with your purchase please submit a form and we’ll get you taken care of! Learn more about what does and does not qualify as a warranty by visiting our Point6 Promise Warranty and Return page.

    General

    Point6 is headquartered in Steamboat Springs, Colorado. Our distribution center is located in Rossville, GA and all of our socks are made just across the state line in Chattanooga, TN.

    Please call us toll free at 877-949-9665 or locally at 970-871-1055. We are open 8:00am – 5:00 pm MST - Monday through Friday.

    Please note that our office is closed on the weekends and holidays.

    Email us at info@point6.com or send physical mail to PO Box 770601, Steamboat Springs, CO 80477.

    Point6 is named after keeping your body temperature at the optimal 98.6 degrees Fahrenheit. Merino wool moves moisture and is thermo regulating.

    Yes, we do! If you have a custom sock project with a minimum order quantity of 500 pairs, we’d be happy to work with you on it. Please contact sales@point6.com for more information.

    We sure do! Point6 is The Original Merino. And that means, we think it’s our responsibility to help EVERYONE enjoy the warm (or cool in the summer), dry, long-lasting comfort of what we make. Sometimes, we go a little overboard on that philosophy — but all Military, first responders, Point6 Members, athletes and industry employees can save 40% or more on every purchase. No deadline. No offer code. Join the Point6 Flock: sign up, log in + start saving today. Its free to join!

    Product Information

    We make Point6 products to last. From sourcing materials to the production process, we build our apparel to have a long and adventurous life. You can also help prolong the life of your Point6 merino products by following some simple laundering and storage tips!

    -->How to Wash + Care for Merino Wool

    Storage instructions to keep the moths away:

    Since food stains and body odors can be attractive to moths, we recommend that you clean all wool garments before packing them away or storing them. Moths are at their most active in the spring and summer months so take extra care to seal clothing in vacuum bags, ziplock bags, or containers with airtight lids. For further protection, you can line these spaces with anti-moth paper or cedar draw liners. However, we do not recommend applying any moth repellent directly to the garment. 

    See our size chart.

    We use only 100% Merino Wool in our products and each product page shows the exact wool, nylon and spandex content percentage. We use compact spun merino wool in all of our socks as we love the natural benefits of merino wool. We add nylon to high wear areas for the best durability. We add spandex to create the best fit.

    Order Information

    All domestic orders over $79 qualify for FREE FedEx 2Day Delivery or FREE USPS Priority shipping. We ship all other orders via FedEx 2Day Delivery, at $15, (no P.O. Boxes please), USPS Priority Mail at $12 within 5-9 business days, or USPS First Class Ground at $8.50 for qualifying orders (must be under 1 pound). Please keep in mind FedEx and USPS do not deliver on New Years Day or Christmas Day.

    Our small but mighty warehouse team will do their best to ship your order the very next business day. Our warehouse is located in Rossville, GA and ships Monday-Friday, holidays excluded.

    We can take your international order on our website, over the phone or by email. For online orders, shipping will be calculated at checkout. Free shipping is available to certain Canadian provinces on orders over $250. Please note, customer is responsible for all applicable duties and taxes. For questions on international shipments please call 1-970-871-1055 or email info@point6.com.

    Of course! Purchase an electronic gift card for friends and family and it will be emailed to you the next business day.